ine de haes - kidswear webshop

Delivery

We deliver to the following countries: Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Spain, Sweden and United Kingdom (UK). When your country is not listed and you want to place an order then contact us? Your package will be delivered within 2-7 working days after you place an order.

• For orders from € 75,00 and more shipping cost are free (including international shipment) 

• Orders below € 75,00 with delivery inside the Belgium shipping cost are € 3,00.

• Orders below € 75,00 with delivery in Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Spain, Sweden and United Kingdom (UK) shipping cost are € 6,00. 

• Orders below € 75,00 for international shipment shipping cost are € 9,00. 

Returns

If for any reason you are not satisfied with your online purchase, you may return unused articles within 30 days of receipt (own expense). The articles must be returned undamaged and with their labels attached.

To return your order, please fill in the complete return form you have received and attach it to your package. Please send the package to the following address:

Ine De Haes
Haantjeslei 66
2018 Antwerpen
elgium

Please Note: Always include your ordernumber(s) when you make a return to us.

Once we receive your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you. A refund of the returned goods will be made within 14 days to the card you used for the original purchase. Shipping costs are on your expense. Since we are not responsible for any items that are send to us in error, we recommend using a postal service that insures the value of your returned products or gives you a proof of posting.